Customer Terms & Conditions
+ Privacy Policy
Terms and Conditions
Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern our relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.
The term 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.
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Use of the Website
1.1 The content of the pages of this website is for your general information and use only. It is subject to change without notice.
1.2 Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
1.3 Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
1.4 This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
1.5 All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
1.6 Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
1.7 From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
2. User Content
2.1 You grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display any content, feedback, or other materials that you provide to us in connection with the website, in any media, and without any obligation to compensate you.
3. Registration and Accounts
3.1 To use certain features of the website, you may be required to register for an account. You must provide accurate and complete information when registering for an account, and you must keep your account information up-to-date at all times.
3.2 You are solely responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
4. Fees and Payment
4.1 We may charge fees for certain features of the website. If you elect to use paid features of the website, you agree to the pricing and payment terms set forth on the website. We may add new services for additional fees and charges, or amend fees and charges for existing services, at any time in our sole discretion.
5. Termination
5.1 We reserve the right to terminate or suspend your access to all or any part of the website at any time, with or without cause, with or without notice, with or without refund, effective immediately.
6.1 We shall not be liable for any loss, injury, claim, liability, or damage of any kind resulting in any way from:
a) Any errors in or omissions from the Site or any services or products obtainable therefrom. b) The unavailability or interruption of the Site or any features thereof. c) Your use of the Site. d) The content contained on the Site or any products or services obtained from the Site, including without limitation any loss or damage of any kind incurred as a result of the use of any content (or product or service) posted, transmitted, or otherwise made available via the Site, even if advised of their possibility.
6.2 You agree to indemnify, defend and hold us and our affiliates, and each of our respective officers, agents, employees, contractors, directors, suppliers, and representatives harmless from and against any and all claims, damages, losses, costs (including reasonable attorneys' fees), or other expenses that arise directly or indirectly out of:
a) Your breach of these Terms and Conditions; b) Your use or misuse of the Site or any of the services or products provided on the Site; c) Your violation of the rights of any third party, including without limitation any copyright, property, or privacy right; or d) Any claim that one of your User Submissions caused damage to a third party.
6.3 This indemnification obligation will survive these Terms and Conditions and your use of the Site.
7. Use of Personal Information
7.1 DKOE Network llc collects personal information from users, including but not limited to their name, email address, and payment information. By using the site, users agree to allow DKOE Network llc to collect and use their personal information for the purposes of facilitating transactions, providing customer support, and improving the site's functionality.
7.2 DKOE Network llc may also use user information for marketing purposes, including sending promotional emails and newsletters. Users may opt-out of receiving these communications at any time by following the instructions provided in the communication or contacting customer support.
7.3 DKOE Network llc takes the privacy and security of user information seriously and employs industry-standard measures to protect it. However, users acknowledge that no method of transmission over the internet or electronic storage is 100% secure and that DKOE Network llc cannot guarantee the absolute security of user information.
8. Intellectual Property
8.1 All content and materials on DKOE Network llc, including but not limited to text, images, graphics, logos, and software, are the property of DKOE Network llc and are protected by applicable copyright and trademark laws.
8.2 Users may not reproduce, distribute, display, or modify any content or materials on DKOE Network llc without the prior written consent of DKOE Network llc.
9. Disclaimer of Warranties
9.1 DKOE Network llc makes no warranties or representations about the accuracy or completeness of the content or materials on the site.
9.2 DKOE Network llc does not warrant that the site will meet users' requirements or that it will be uninterrupted, timely, secure, or error-free.
9.3 Users acknowledge that the use of DKOE Network llc is at their own risk and that they are solely responsible for any damages or losses incurred as a result of using the site.
10. Limitation of Liability
10.1 DKOE Network llc and its affiliates, directors, officers, employees, agents, and partners shall not be liable for any damages, whether direct, indirect, incidental, special, or consequential, arising out of or in connection with the use or inability to use the site or the content and materials on the site.
10.2 Users acknowledge that DKOE Network llc is not responsible for the actions of any third-party vendors or service providers, including but not limited to event organizers, and that DKOE Network llc shall not be liable for any damages arising from or related to any transactions or interactions with these vendors or service providers.
11. Indemnification
11.1 Users agree to indemnify, defend, and hold harmless DKOE Network llc and its affiliates, directors, officers, employees, agents, and partners from any and all claims, damages, expenses, or other losses arising out of or in connection with the user's use of the site or violation of these terms and conditions.
12. Governing Law and Dispute Resolution
12.1 These terms and conditions shall be governed by and construed in accordance with the laws of the state of California.
12.2 Any disputes arising out of or related to the use of the site shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
12.3 Users waive any right to a jury trial or to participate in a class action lawsuit.
13. Termination
13.1 DKOE Network llc reserves the right to terminate users' access to the site at any time and for any reason.
13.2 Users may terminate their use of the site at any time by contacting customer support.
14. Modifications
14.1 DKOE Network llc may modify these terms and conditions at any time by posting the revised version on the site.
14.2 Users are responsible for regularly reviewing these terms and conditions to ensure compliance with the most current version.
15. Severability
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Severability If any provision of these terms and conditions is deemed invalid or unenforceable by a court of law, the remaining provisions will continue in full force and effect. Changes to Terms and Conditions DKOE Network llc reserves the right to modify or update these terms and conditions at any time without prior notice. It is the responsibility of the user to regularly check for updates to the terms and conditions.
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Governing Law and Jurisdiction These terms and conditions shall be governed by and construed in accordance with the laws of the state of California. Any dispute arising from these terms and conditions shall be subject to the exclusive jurisdiction of the state and federal courts located in California.
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Entire Agreement These terms and conditions constitute the entire agreement between the user and DKOE Network llc and supersedes all prior agreements, understandings, and communications, whether written or oral, relating to the subject matter of these terms and conditions.
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Contact Information If you have any questions, comments, or concerns about these terms and conditions, please contact DKOE Network llc at kskinner@dkoenetwork.com.
By using DKOE Network llc, you agree to abide by these terms and conditions. If you do not agree to these terms and conditions, you should not use the Platform.
Privacy Policy
This Privacy Policy outlines how we collect, use, and protect the personal information of users of our Platform. By using our Platform, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.
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Personal Information We Collect
We may collect personal information from users when they register for an account, place an order, subscribe to our newsletter, or participate in other activities on our Platform. The personal information we collect may include:
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Name
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Email address
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Mailing address
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Phone number
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Payment information
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How We Use Personal Information
We may use personal information collected from users in the following ways:
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To personalize the user experience on our Platform
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To process transactions
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To send periodic emails, such as newsletters or promotional offers
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To improve our Platform and customer service
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2. ​How We Protect Personal Information
We take the security of personal information seriously and implement appropriate measures to protect it. We use industry-standard encryption and security technologies to safeguard personal information during transmission and storage. We also limit access to personal information to authorized employees and contractors who need to know the information to perform their job responsibilities.
3. Sharing Personal Information
We do not sell or rent personal information to third parties. We may share personal information with third-party service providers who assist us in operating our Platform and conducting our business, such as payment processors or email service providers. These third-party service providers are required to protect personal information in accordance with our privacy policy and applicable laws.
4. Cookies and Tracking Technologies
Our Platform may use cookies and other tracking technologies to enhance the user experience and collect information about user behavior. Cookies are small data files that are placed on a user's device when they access our Platform. Tracking technologies may also include web beacons, pixels, or similar technologies. Users may choose to disable cookies in their browser settings, but this may affect the functionality of our Platform.
​5. Children's Privacy
Our Platform is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13, we will take steps to delete the information as soon as possible.
6. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time. Users should check this Privacy Policy periodically for any updates. By continuing to use our Platform after any changes to this Privacy Policy, users consent to the updated terms.
7. Contact Us
If you have any questions or concerns about this Privacy Policy or the way we collect, use, or protect personal information, please contact us at kskinner@dkoenetwork.com
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Your California Privacy Rights
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with the Service, you have the right to request removal of unwanted data that you publicly post on the Service. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Service, but please be aware that the data may not be completely or comprehensively removed from our systems.
2. Data Security
The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.
3. International Data Transfers
Your information, including Personal Data, may be transferred to - and maintained on - computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
If you are located outside United States and choose to provide information to us, please note that we transfer the data, including Personal Data, to United States and process it there.
Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.
4. Governing Law
This Privacy Policy shall be governed and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.
5. Our Policy Toward Other Websites
Our Service may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Wholesale Inquiries
Currently accepting wholesale inquires on a limited and specific, case by case basis
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments